FAQ’s

At Clarity Housing, we know that navigating the property market comes with many questions. Our FAQs Hub is designed to give you clear, straightforward answers so you can make confident decisions. From buying and selling to renting and property management, here’s everything you need to know in one place.

Frequently asked questions

1. What services do Clarity Housing provide?

We offer a comprehensive range of services, including property marketing, tenant screening, rent collection, property maintenance, and legal compliance.

We utilize various channels such as online listings, social media, and local advertising to ensure maximum visibility. Additionally, we showcase your property’s unique features to attract potential tenants.

Our tenant screening process includes background checks, rental history verification, and income verification to ensure we select reliable and responsible tenants. We also ensure all perspective tennants have onboarded with a rental gurantour scheme.

We provide multiple payment options for tenants. We also enforce a strict rent collection policy to ensure timely payments.

We have a network of trusted contractors and vendors to promptly address maintenance issues. Regular property inspections help identify potential problems before they escalate, we also have our in house maintenance team who look after both our portfolio and external works.

Our operations manager, Chelsea Webster, is always on hand to liase with our tenants regarding any queries/ issues they may have. Our goal is to find fair and timely resolutions to maintain positive landlord-tenant relationships.

We conduct regular inspections, typically on a semi-annual basis, to assess the property’s condition and identify any maintenance or repair needs.

We stay up-to-date with local laws and regulations to ensure that all aspects of property management, including leasing agreements and eviction processes, comply with the latest legal requirements.

We have a 24/7 emergency contact and a rapid response protocol for urgent maintenance issues to ensure the safety and well-being of tenants and the property.

Yes, we provide secure online portals where you can access detailed financial reports, including income statements, expense reports, and other relevant financial information.

We conduct thorough market analyses to determine the optimal rental price, considering factors such as location, property features, and current market trends.

We follow a legal and carefully documented eviction process, ensuring compliance with all applicable laws and regulations while working to protect the landlord’s interests.

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Today, Clarity Housing is one of the most trusted and respected names in the London real estate industry.

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