Report A Repair

At Clarity Housing, we understand that a comfortable and well-maintained living space is essential for our tenants. We strive to provide you with a home that meets your needs and exceeds your expectations. Our commitment to excellent service extends to our responsive and efficient repair reporting system, ensuring that your concerns are addressed promptly.

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How to Report a Repair:

Online Portal

Log in to your tenant portal on our website to report a repair easily. Navigate to the “Report a Repair” section, where you can detail the issue, attach relevant images, and submit your request. Our system will immediately notify our maintenance team, expediting the process.

Call our Helpline

If you prefer a more personal approach, our dedicated helpline is at your service. Call our support team, provide them with the necessary information about the repair, and they will initiate the process for you.

Visit Our Office

For those who prefer face-to-face interaction, you’re welcome to visit our office during business hours. Our friendly staff will assist you in reporting the repair, ensuring your concerns are logged and addressed promptly.

What Repairs Can You Report?

We encourage you to report any issues that affect the habitability, safety, or functionality of your home. This includes, but is not limited to:

GIVE US A CALL NOW

020 3921 0707

Our Commitment to You

Swift Response

We understand that some repairs are urgent. Our team is committed to responding promptly to emergency repairs, ensuring the safety and well-being of our tenants.

Qualified Professionals

Our maintenance team consists of skilled and certified professionals. Rest assured, your repairs will be handled by experts who take pride in their work.

Transparent Communication

We keep you informed throughout the repair process. You’ll receive updates on the status of your repair, and our team is readily available to answer any questions you may have.

Feedback and Follow-up

We understand the importance of balance. Clarity Housing supports a healthy work-life equilibrium, ensuring your well-being is prioritised.

Join Clarity Housing Today

If you’re driven by a passion for the housing industry, dedicated to delivering exceptional service, and eager to grow in a supportive environment, Clarity Housing is where your journey begins. Explore our current job openings and take the first step toward an exciting and fulfilling career with us.

 

Experience the Clarity Housing difference – Where Experience Meets Opportunity, and let’s shape the future of housing together.

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